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WorkForUs

WORK WITH US

We are looking for exceptional people who share our love for the BolderBOULDER, our participants we serve, the merchandise we sell, and the work we do!

2015 seasonal pay for non-supervisory positions is $9.00 per hour for first year employees.  Other compensation includes complimentary BolderBOULDER merchandise, merchandise discounts, and lunch on us for 5 to 6 days of race week. 

All jobs require working Memorial Day Weekend, including Monday (sorry, you can't work and run the race). All positions require the ability to work weekends or a portion of weekends in May.  Some positions may require working some weekend days prior to May, and some may require working for several days following the race. See specific job requirements below.

Please inform us during the interview process of any commitments that may affect your availability to fulfill the entire job timeframe.

To apply for a seasonal position fill out our online employment application and email your resume to seasonaljobs@bb10k.net. Everyone needs to fill out an application. Resumes are welcome in conjunction with an application. You can expect a reply within two weeks.

Qualifications: All positions require the ability to multi-task, stay focused in noisy surroundings, and work in our energetic, fast-paced environment.

In addition, strong candidates will exhibit the following:

+ Driven to deliver superior service by exceeding customer expectations
+ Demonstrate ability to develop relationships with customers and co-workers of diverse backgrounds and culture
+ Present a professional image in appearance, vocally and actions
+ Focus on assigned tasks, even in a distracting work environment
+ Initiate tasks with good judgment in all situations

The above information indicates the general nature of our work environment and personal qualities desired by our seasonal employees. A comprehensive description of all duties, responsibilities, and qualifications required for each job will be shared if selected for an interview.

Below is a list of current positions:

Customer Service Specialist 2

Dates of Employment:

Mid-March through at least race day, Monday May 25, 2015.  Job may require working through mid-June.

Job Overview:

Goal is to provide expert support to our customers and employees in a respectful, timely and professional manner by phone, email and in person.

Type of Seasonal Position:

This is a part time (minimum 25 hours per week) to full time position. Hours required are determined on a daily basis as volume dictates. Historically the job has required 40 hours per week from mid-April through post-race day.

Job Specifics:

+ Answer incoming calls/emails and use "live chat" to provide customer solutions regarding registration, race packets and post-race results issues.
+ Troubleshoot with our team, to help fit the needs of our customers and make their experience with BolderBOULDER simple and pleasant.
+ Assist in maintaining accurate and useful information with solutions tracking.
+ Administrative duties to include sorting and processing mail, greeting customers, vendors and sponsors, and other special tasks/projects as required.

An ideal candidate would have:

+ The ability to relate to customers and internal employees at all levels
+ Previous experience with Word, Excel, and popular internet navigation tools.
+ Excellent oral and written communication skills
+ Deductive reasoning and common sense skills
+ Ability to work independently with minimal supervision
+ Able to multi-task
+ Ability to focus on work in a noisy, distracting environment
+ Excellent phone skills and comfortable on the computer

Data Processing Specialists

Dates of Employment:

Mid-March through Memorial Day. Some Data Processing positions require working through June 5.

Job Overview:

Performs a variety of duties with a focus on assigning participants the correct bib number based on a number of criteria. Reports to the Data Processing Lead.

Type of Seasonal Position:

Possibly part-time initially building to full-time.

Job Specifics:

Classifies and codes data to be entered; keys from a variety of prepared and original source documents, forms and records; identifies and corrects errors.

An ideal candidate would have:

+ Demonstrated time management and organizational skills

+ Demonstrated conflict management and resolution skills
+ The ability to relate to customers and internal employees at all levels
+ Deductive reasoning and common sense skills
+ Able to multi-task
+ Ability to focus on work in a sometimes noisy, distracting environment
+ Knowledge of methods and equipment used in keypunching or data entering; general clerical and record-keeping
   procedures including coding, indexing, filing and comparing.
+ Excellent computer skills and comfortable searching for information on the internet.
+ The ability to make comparisons and calculations rapidly and accurately; operate data entry operations on a computer
   with the speed and accuracy necessary to meet departmental standards.
+ Excellent typing and data entry skills required.  Windows experience is helpful.
+ Performs customer service functions: assists customers over telephone and by email; responds to routine questions,
   researches problems, and initiates problem resolution.

Retail-Registrar Specialists

Dates of Employment:

Positions start late mid to late March and continue through race day, Monday, May, 25th. A few positions continue through the end of that week. Candidate must be able to work Memorial Day weekend including Memorial Day. Working 8 to 10 days straight with no day off between May 17th and May 25th is a possibility.  Shifts are 5 to 7 hours in length.

Job Overview:

This position performs a variety of duties associated with BolderBOULDER race registration and retail sales.

Type of Seasonal Position:

Part-time to full-time with varying hours.

Duties Include:

+ Greeting customers; answering customer inquiries regarding the race, registration and the merchandise
+ Arranging and displaying merchandise, keeping merchandise tidy and presentable, stocking merchandise and taking inventory
+ Monitoring treadmill runners
+ Receiving and processing cash, checks and charge/credit payments, provides change and receipts; maintains sales records
+ Uses sound judgment, considers alternatives and the consequences, collaborates with team members, takes personal responsibility

An ideal candidate would have:

+ Ability to relate to customers and internal employees at all levels
+ A
bility to multi-task and work independently with minimal supervision
+ Ability to focus on work in a sometimes noisy, distracting environment

Mobile Registration / Street Team Specialist

Dates of Employment:

The job starts in March and ends Memorial Day (race day), May 25th, 2015. Must have the ability to work a varied number of hours with a projected minimum of 20 hours up to 40 hours per week in the late afternoon/evenings and weekends as well as a few times during the day.  

Job Overview:

A seasonal two person team performs a variety of duties associated with BolderBOULDER registration, retail sales and public relations at remote locations. Performs sales work, takes inventories, reconciles payment to sales, keeps operating records, and/or prepares daily record of transactions in compliance with sales and security procedures. Reports to the Retail Manager and works in cooperation with the BB Marketing Team.

Duties Include:

+ Works as an integral member of the Retail Team
+ Sets up and arranges display/booth, processes for on-site registration and at street team venues
+ Greets customers; answers customer queries regarding the race and registration
+ Receives, processes and balances payment transactions
+ Drives company vehicle to transport registration materials
+ Uses sound judgment- considers alternatives and their consequences, collaborates with team members
+ Takes responsibility for decisions and makes timely decisions
+ Transfers to Retail Store team in May once all Mobile Registrations/Street Team responsibilities end

An ideal candidate would:

+ Demonstrate time management and organizational skills
+ Demonstrate conflict management and resolution skills
+ Relate well to customers and internal employees at all levels
+ Experience with Word, Excel and Point of Sale software
+ Communicate well both verbally and in written communication
+ Deductive reasoning and common sense skills
+ Ability to work independently with minimal supervision
+ Able to multi-task
+ Ability to focus on work in a sometimes noisy, distracting environment

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